Welcome to WBCC-US, where innovation meets efficiency. Based in the heart of the United States, we are your go-to experts in third-party claims management and Business Process Outsourcing (BPO). Our passion is simplifying your life with comprehensive, tailored solutions that save you time and money.
Dive into our exceptional services, discover what makes us unique, or reach out through our convenient quick links above. Experience the WBCC-US difference today !
Welcome to WBCC-US (World Business Contact Center US)
What our clients say
Adam Smith
UBCC-US managed our claims levels with remarkable efficiency and accuracy, resulting in significant savings for us. Their team is responsive and professional, and we are very satisfied with their service.
Jhon Deo
UBCC-US is a trusted partner who provides us with invaluable support when it comes to third-party claims management. Their expertise and commitment to customer satisfaction is unmatched.
Maria Mak
We are impressed with UBCC-US' cutting-edge technology and their innovative approach to third-party claims management. They help us manage our risks more effectively and improve our customer experience.
Jackma Kalin
The UBCC-US team is always available to answer our questions and provide assistance. They are proactive and anticipate our needs, allowing us to maintain peace of mind.
Amily Moalin
UBCC-US is a valuable partner that helps us achieve our business goals. Their expertise in third-party claims management and BPO is essential to our success.
Enagol Ame
UBCC-US has transformed our approach to third-party claims management. Their intuitive platform and reporting tools allow us to track our progress in real time and make informed decisions.
Our services
1. Expertise in Third-Party Claims Management
Claim Reporting
From the start, we assist you in reporting your claim to your insurance company. We ensure that all necessary information is provided for quick and efficient processing.
Emergency Security Measures
If necessary, we immediately organize security measures to prevent further damage to your property. We coordinate emergency measures to protect your assets.
Damage AssessmenT
Our in-house experts meticulously assess the damage and create a detailed report. This precise assessment is crucial to ensure adequate compensation.
Case Defense
We take charge of defending your case with the insurance company. Our goal is to ensure your interests are protected and that you receive fair compensation.
Participation in Expert Meetings
We attend all meetings involving contradictory experts, counter-expertise, or judicial expertise to represent your interests and ensure a fair damage assessment.
Repair Work Initiation
We appoint qualified contractors to carry out the necessary repairs. All our partners are selected for their expertise and professionalism.
Quality Monitoring of Repairs
We supervise the quality of the work performed to ensure it meets the highest standards. We are committed to guaranteeing our clients' complete satisfaction.
Payment of Contractors
We handle the payment of contractors so you don't have to worry about it. We manage all financial transactions related to the repairs.
Work Acceptance Report
We organize the acceptance of the work without reservations and establish the acceptance report. This document certifies that the work has been completed according to expectations.
As-Built Documents (ABD)
We provide the As-Built Documents (ABD) for complete traceability of the work performed. These documents detail all modifications and repairs made.
2. Business Process Outsourcing (BPO) Services
Medical
We handle daily administrative tasks so you can focus on your patients.
- Invoice Processing
- Claims Managemen
- Payment Collection
- Regulatory Compliance
Insurance
- Claims Management: We provide administrative support for all your insurance operations.
- Administrative Support: We provide high-quality customer service to address your patients' questions and concerns.
- Customer Relations: We manage interactions with your clients to ensure their satisfaction and loyalty.
Banking
- Back-Office Services: We manage back-office operations to enhance the efficiency of your financial institution.
- Transaction Processing: We ensure the rapid and accurate processing of banking transactions.
- Data Management: We handle the management and security of sensitive financial data.
Other Sectors
In addition to our mentioned areas of expertise, we offer a wide range of complementary services to meet all your specific needs. We invite you to contact us to find out more.
Why Choose WBCC-US ?
- Expertise and Professionalism: Our teams consist of experienced professionals, ready to provide you with high-quality service.
- Innovation and Technology: We use the most advanced technologies to optimize our processes and improve our efficiency
- Flexibility and Adaptability: We understand that each client is unique. That’s why we offer personalized solutions tailored to your specific needs.
- Commitment and Reliability: Your satisfaction is our priority. We are committed to supporting you with dedication and professionalism.
Our mission
wbccus’s mission is to provide high-quality services with a focus on customer satisfaction and
technological innovation. We are committed to being a trusted partner for our clients, offering
solutions that enhance their operational efficiency and profitability.
Our vision
To become a recognized leader in claims management and BPO services, setting standards of
excellence and continually innovating to meet the evolving needs of our clients.